Last updated: December 25, 2024
This Cancellation & Refund Policy outlines the terms and conditions for cancelling services and requesting refunds from Webchily. We strive to provide fair and transparent policies while protecting both our clients and our business interests.
Clients may cancel services under the following conditions:
We reserve the right to cancel services in cases of non-payment, breach of contract, or if the project requirements fall outside our service scope.
Refunds may be considered in the following situations:
Refunds will not be provided in the following cases:
To request a refund, please follow these steps:
In cases where work has been partially completed, refunds will be calculated based on the percentage of work remaining. Completed milestones and deliverables will be charged at full rate, with refunds applicable only to unstarted work phases.
Refunds will be processed using the same payment method used for the original transaction. In cases where this is not possible, alternative arrangements will be made in consultation with the client.
If you disagree with our refund decision, you may escalate the matter by contacting our management team. We are committed to resolving disputes fairly and will work with you to find a mutually acceptable solution.
In cases of force majeure events (natural disasters, government restrictions, etc.) that prevent service delivery, we will work with clients to reschedule services or provide appropriate refunds based on the circumstances.
For cancellations, refund requests, or questions about this policy, please contact us at:
Email: hello@webchily.design
Phone: +91-8062177550
Address: Bangalore, India